Job highlights

  • Competitive salary and benefits.
  • Work directly with professional IT vendors.
  • Utilize both business and technical skills to achieve the result
  • Opportunity to learn and develop skillsets throughout your career
  • Career Booster – grow your career as you can go.

 

Self-Attitude

  • An Agile Company.
  • Hybrid working style. (WFH and Office)
  • Seeking Niche Technology in Cyber Security area.
  • Competitive salary and benefits
  • Working with Fun and Flexible Team
  • Career Booster – grow your career as you can go
  • Self-motivation & service mind.

 

Roles and Responsibilities

– role as Technical Account Manager for a specific named account

  • Manage the technical aspects of a client’s account.
  • Act as the primary point of contact between the client and the company’s technical team.
  • Provide support and troubleshooting for technical issues.
  • Ensure client satisfaction with their deployed solutions.
  • Manage project timelines and coordinate resources.
  • Provide guidance to clients on technical best practices.
  • Identify new opportunities to grow the account.
  • Expand the scope of the company’s services for the client.

— role as Cloud Security Lead

  • Manage a team, driving a long-term Hard Skill development plan to ensure growth in implementation and support expertise.
  • Lead the implementation and resolution of complex technical issues across CDN, WAF, Mobile Security, and other DevSecOps solutions.
  • Utilize task-tracking tools to assign work, monitor progress closely, and ensure all customer deliverables are met on schedule.
  • Act as a senior technical mentor to resolve complex issues.
  • Stay updated on industry trends and emerging technologies to recommend improvements that enhance customers’ security posture.

 

Qualification and Experience

  • At least 6 years of experience in enterprise IT Cyber Security, network Infrastructure, and technical implementation.
  • Bachelor’s degree in computer science, computer engineering, information technology, or related fields.
  • Previous experience in technical account management, customer service/support, solution consultant, solution engineer, or a related field.
  • Strong technical skills and knowledge of Cybersecurity, cloud infrastructure, web application, and DevSecOps.
  • Excellent communication and interpersonal skills to interact with clients and internal teams
  • Project management skills to coordinate resources and timelines.
  • Experience working with cloud-based technologies such as Akamai, Imperva, CloudFlare, is preferable.
  • Experience working with Network Enterprise technologies such as Proxy server, DNS, HTTP/HTTPS Protocol, Caching Logic & Content Delivery, and Load Balancing is preferable.
  • Good communication in English (Listening, speaking, reading, writing).

 

Benefits

  • Hybrid working style. (WFH and Office)
  • Free Snack & Coffee corner
  • Provident Fund
  • Pass probation Start Annual leave 7-15 days/Y
  • Annual bonus
  • Team entertainment party (Quarterly)
  • Company Outing / Party (Annually)
  • Support certificate exam fee with plus package after gain experience
  • Quarterly Incentive linked to individual and team contribution
  • Medical healthcare and insurance (AIA)
  • Health check-up (Annually)
  • Transportation and Phone allowance
  • Access to all knowledge directly from professional vendor company
  • Grab / Lotus Gifts Birthday
  • Welfare marriage
  • Welfare maternity
  • In-patient medical welfare
  • Welfare cremation
  • WIT’s Star Program

 

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