WIT is a leading managed services provider focused on proactive and strategic. WIT partners with clients to align technology with business goals, secure data and networks, and improve processes through tailored, innovative solutions. In addition to providing comprehensive managed IT services, WIT offers cybersecurity, cloud, custom application development, and business intelligence services.
System Implementation and Project Management
WIT offers comprehensive trainings to give you the knowledge you need to operate your system effectively and accelerate your return on investment (ROI) by minimizing the learning curve necessary to make the most of our award-winning suite of products and services. Our classes range from product/solution training, operation/administration training, training, user training, to technology update session. Our comprehensive training options are targeted to meet your specific business requirements with delivery available through a variety of formats including classroom instruction, hands-on labs, workshop, online training or onsite at your location.
On Call Service: we provide specialist, telephonic support for issues for customers who only require remote support.
On Site Service: corrective and preventative maintenance services offer an ultimate responsiveness to incidents at your site location. The frequency of preventative maintenance and the SLA of corrective maintenance are tailored to meet your required service standard.
Spare Parts to site: we dispatch replacement parts to meet agreed service levels to ensure smooth operation of your system
Per Case Billing: Per event billing options for those customers who only occasionally require support – by either an hourly rate or at a fixed price per incident.
WIT has many years of experience performing high-quality technical support for worldwide leading products. Our professional service team possesses strong technical skill, knowledge, experience, and certifications from accredited institutions. We provide a suite of professional service offers that includes System Design, Technical Support, System Integration, Solution Training, and Maintenance Support.
As a full life cycle service provider, we will help you implement, integrate, transition, manage and continually improve the solution. WIT is committed to the highest standards of full range services and supports.